How We Customise Your Australian (and New Zealand) Tour
The Planning Process
Your Journey, Thoughtfully Designed
Planning your custom Australian tour begins with something simple — a conversation. We take the time to truly understand what excites and inspires you, from the must-see landmarks to the quiet, hidden corners that speak to your soul. Whether you dream of coastal road trips, outback adventures, or vineyard escapes, we craft a personalised itinerary that reflects your pace, passions, and travel style.
Every detail is taken care of — from luxury transport to private guides and handpicked experiences — so you can travel with confidence, comfort, and curiosity. This isn’t just a holiday. It’s your story, set against the stunning backdrop of Australia.
Four Simple Steps to Your Perfect Australian Custom Tour
Turn your dream holiday into a seamless, unforgettable journey. Our four-step planning process ensures every detail of your Australian adventure is personalised, effortless, and designed just for you — from first contact to your final day on the road.
Step One: Let’s Start the Conversation
Your journey begins with a simple hello. Fill out our online enquiry form or email us directly at info@australiancustomtours.com, and one of our friendly travel specialists will be in touch shortly. We’ll take the time to understand your travel dreams, must-see places, and personal preferences. Then, we’ll schedule a relaxed consultation—by phone or Zoom—so you can ask questions, explore exciting ideas, and start shaping your custom Australian tour with a local expert by your side.
Step Two: We Turn Your Vision Into a Tailor-Made Itinerary
Once we’ve connected, our team gets to work crafting a personalised tour designed around your pace, preferences, and budget. We’ll create an initial itinerary that reflects everything you’ve dreamed of — from iconic Australian landmarks to hidden local gems. You’ll have the chance to review it, share your thoughts, and make changes. Then we fine-tune every detail to perfection. The result? A seamless, fully customised journey that captures the heart of your ideal Australian escape. All you need to do is look forward to the adventure ahead.
Step Three: Lock In Your Dream Adventure
Once you’re happy with your custom itinerary, it’s time to secure your booking and get one step closer to your unforgettable Australian journey. We’ll request a 20% deposit (plus the cost of any internal flights we arrange), with the remaining balance due 60 days before your departure. After your booking is confirmed, you’ll receive access to our exclusive travel app — your personalised hub for itineraries, maps, key timings, and up-to-date tour information. Everything you need will be right at your fingertips, so you can relax and get excited for what’s ahead.
Step Four: Arrive, Relax & Enjoy the Journey of a Lifetime
From the moment you touch down in Australia or New Zealand, everything is in place for a smooth, unforgettable experience. Your personalised travel app will guide you day by day with all the details you need — from pick-up times to activity highlights. And if the unexpected happens, our 24/7 helpline is just a tap away, giving you total peace of mind wherever you are.
At the end of your journey, we’ll take care of any final adjustments or refunds, which will be returned to your credit card within 21 days. All that’s left for you to do? Soak in the memories of a beautifully crafted adventure.